ServiceNow have announced they have just purchased an AI company that specialises amongst many things in building BOTS!

Parlo currently boast some big players on their client list such as SalesForce and New Balance, offering Bots to help automate Service Desk interactions through to HR requests.

I look forward to see how ServiceNow decide to integrate this product into their existing offerings, especially through their chat application.

Thanks for reading.

Comments are closed, but trackbacks and pingbacks are open.